Our basic website support package will provide business owners with turn key security and peace of mind for their online presence. By purchasing this web support package Skynet Solutions will keep your website up-to-date and backed up.
Keeping WordPress core and its plugins up to date can ensure proper website operation as well as remove any exposed website security vulnerabilities. It can be hard to keep up with the latest updates that are available and devastating if there is an incompatibility issue. To help maintain the best experience possible for both you and your website’s visitors, Skynet Solutions includes Monthly WordPress Maintenance updates with our basic web support package to ensure your website consistently remains at peak performance.
Website functionality will be reviewed after performing maintenance updates and you will be notified via the contact form on your website after each monthly maintenance update schedule has been completed. Paid for or subscription plug-ins that are expired cannot be updated and may require a license renewal. Skynet Solutions is not responsible for repairing or re-purchasing depreciated or expired plug-ins.
This package also includes 30 minutes of on-call service. A helpful way to provide you immediate service or consultation for your business. This service time can be used for items such as: image updates, text updates, page modifications, page creations, SEO adjustments, product creations, coupon codes, user management, eCommerce support, phone consultations, customer support or general guidance.
Included in the Web Support Package:
• WordPress Updates
• Theme and Plugin Updates
• 30 Minutes of On-Call Service
Need more support?
We offer another support package with included service hours but its impossible for us to configure ecommerce support packages that will suit the needs of all. If that is the case we invite you to reach out to us so we can discuss your ecommerce needs and prepare a support package that is specific to your business.