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Business Support Technology

Email Spam and Whitelist Management Processes for Outlook, Yahoo, Gmail & iCloud

Recent updates to email spam filtering has lead to a lot more of unreceived messages for users across the world. Have you recently dealt with this? Out of nowhere you just STOP receiving emails from someone that you have a conversation going with….only reconnect and start the conversation over again weeks later? Messages that you were accustomed to receiving from people, suddenly and unbeknownst to you, end up in the spam folder. This can be frustrating and confusing for both parties and its been a common occurrence lately. Spam and Whitelist Management should be a topic of understanding and normal procedure moving forward.

How do I check my Spam and Whitelist Management?

We have some helpful information below on how to adjust your spam filters and modify your whitelist settings for some of the most popular email clients.

Why are my emails going to Spam or Junk folders all of a sudden?

Email marketing has grown in recent years but not in a completely positive way. More and more scams and fraudulent activity are happening online. Your personal information is being harvested, sold and shared to those looking to bring you curated messages for engagement and advertising purposes. However, this information is also privy to those with nefarious online motives. This advancement has led to tighter restrictions being enforced by the big dogs like: Microsoft (Yahoo & Outlook), iCloud (Apple) and Gmail (Google). Spam and Whitelist Management needs to be something that you look into now.

How do I avoid emails being placed in your Spam or Junk folder?

These three items are the basic steps taken in all of the procedures below. 

1. Add your most commonly communicated email addresses as a “contact” on any of these services. Doing this first step will add these addresses to your Whitelist.

2. Adjust your spam filter settings. This is per email client but once done shouldn’t require any additional maintenance.

3. Regularly Monitor your spam folder. Emails that are placed in your spam or junk folder are typically only held for a few days before being automatically deleted. Checking your spam and junk folder, for each mail client, on a regular basis should be a part of your normal routine. When an email appears in your junk or spam folder that shouldn’t be there you can select that message and mark it as “not spam”. In most cases the email will be immediately removed and placed into the Inbox.


Microsoft OutlookOutlook Email Process

Outlook.com is now the hub for Hotmail, Live Mail and other Microsoft email products. 

Add people to your Safe Senders List via online web version of Outlook:

1. Select the Settings icon (gear icon)
2. Select View all Outlook settings
3. Select Mail
4. Select Junk Mail
5. Enter the sender email address
6. Select Add > Save

Mark an email as “not junk” in Outlook:

1. While in your Outlook folder list select the Junk Email folder and select the emails that shouldn’t be there
2. Right click the desired email and then select Mark as not junk.

Check blocked senders and safe senders list (check your whitelist and blacklist):

1. Select Settings > View all Outlook settings
2. Select Mail, and then select Junk email
3. If your see the senders address listed under the “Blocked senders and domains” select the address and then select Remove > Save

For more information on Outlook email Spam Filtering Settings please visit this Microsoft support pages: https://support.microsoft.com/en-us/office/block-or-allow-junk-email-settings-48c9f6f7-2309-4f95-9a4d-de987e880e46

https://support.microsoft.com/en-us/office/change-the-level-of-protection-in-the-junk-email-filter-e89c12d8-9d61-4320-8c57-d982c8d52f6b


GmailGmail Email Process

On a computer:

1. go to contacts.google.com
2. At the top left corner, select Create Contact
3. Fill out the contact information and be sure to include their sending email address
4. Select Save in the bottom right corner

On an Android mobile device:

1. Open the Contacts app
2. At the bottom right, touch Add
3. Enter the contact name and email address
4. Make sure you save the contact to the correct account. Next to your email account, tap the Down arrow and then select the account that will receive the email messages you’re whitelisting.
5. When you’re finished touch Save

Mark an email as Not Spam:

1. Open the Gmail website: https://mail.google.com
2. On the left select Spam
3. Find and open the desired message
4. At the top of the page select Not Spam

Gmail spam filter rule creation:

1. Open the Gmail website: https://mail.google.com
2. In the search box at the top select the down arrow
3. In the From field and enter the sender email address
4. At the bottom of the search window click the Create filter
5. Select Never send it to Spam
6. Click Create filter

For more information on Gmail Email Spam Filtering Settings please visit this Google support page:

https://support.google.com/a/answer/2368132?hl=en


Yahoo LogoYahoo Email Process

1. Log into your Yahoo mail account, select Contacts icon
2. Select Add a new contact
3. Fill out the contact information and be sure to include their sending email address

Mark email as not spam from mobile device:

1. Log into your Yahoo mail in your mobile devices web browser
2. Touch the Sidebar Menu icon
3. Touch the Spam folder
4. Find and select the desired email
5. Touch the Move icon
6. Touch Inbox

Mark email as not spam from computer:

1. Log into your Yahoo mail with your web browser
2. Select the Spam folder (select more if not visible)
3. Open the desired email
4. Select Not Spam at the top of the page

Unblock an email address in Yahoo:

1. Select the Settings icon
2. Select More Settings
3. Select Security and Privacy
4. Hover over email address and then select the Delete icon

For more information on Yahoo email Spam Filtering Settings please visit this Yahoo support page: https://help.yahoo.com/kb/fix-issues-yahoo-mail-filters-sln27270.html

or this wikiHow for a step by step guide: https://www.wikihow.com/Edit-and-Remove-Filters-on-Yahoo!-Mail


iCloudiCloud Email Process

1. Log into your account at icloud.com, select Contacts, select the Add (+) button in the sidebar and then select New Contact
2. Fill out the contact information and be sure to include their sending email address
3. Select Done

Mark email as not spam on iOS mobile device:

1. Open the Mail app
2. Open the message in the Junk folder
3. Touch the folder icon at the bottom
4. Touch the Inbox to move the message

* this procedure will work for all accounts (yahoo/gmail) that are using your Mail app

Mark email as not spam on Mac:

1. Open the Mail app
2. Find or select the desired message
3. Select the Not Junk button in the Mail toolbar or simply drag the message to the Inbox in the sidebar

For more information on iCloud Spam Filtering Settings please visit this Apple support page: https://support.apple.com/en-us/HT202315

 

In Conclusion

We hope that this small Spam and Whitelist management article helps to bring you resolve and understanding. If you are a business owner in need of email hosting, web hosting or eCommerce services please contact us!

Categories
Business Technology

E-commerce payment system options

One of the many steps to taking your business online is deciding how to accept payments.

Selecting an E-commerce payment system for your website can seem overwhelming to some with several questions and concerns instantly coming to mind. Where do I go? Who should I ask? Here is some helpful information that should help align your path.

Type of Website platform

Do you know what framework your website is running on? When approaching a payment processor this is one of the first questions they will ask. WordPress, Drupal, Wix, Shopify are just a few of the available website platforms. If you are using an all-in-one inclusive option like Wix or Shopify then you will be encouraged to use their easy one-click payment processing “setup wizard”. Which is great for some but will come at a cost. If you are using a framework like WordPress or Drupal then the setup is more manual. This shouldn’t come as a surprise as you have already taken the more calculated, timely and customizable approach. Ultimately you are only able to interface a payment system that can provide a secure portal or a software plugin for your websites platform.

If you are just getting going or testing the market with an idea; going the easy and quick route might be the best option. But if you are selling more substantial amounts through your website it would be wise to explore your payment processor options.

Type of Business or Industry

Some ecommerce businesses might have a more difficult time finding and securing a payment processor due to their line of business. CBD, supplement companies and many others suffer from constant regulations and display requirements to ensure continued service with their payment system. Having a great web team at your disposal, like Skynet Solutions, can help you with these requirements and keep you in compliance. Losing a way to accept money, as a business, can be a death blow. 

Types of E-commerce Payment systems and which one to choose

There are many companies offering payment processing systems that are actually resellers. Skynet Solutions is one of those, please reach our if you need help selecting a payment processor for your website. So which one do you choose? Well, depending on the above items (website platform and industry) that may have already been answered!

Integration
Its always best to integrate your payment system with your website via a software plugin API if the option is available. This provides more control options directly from your websites admin section for things like refunds or additional charges.

Rates
This is what it ultimately comes down to: What is the percentage or rate are they going to take off of the top of your profits? This is a major factor that is surprisingly overlooked! There are often times details in the specifics that can affect and change this rate depending on your volume or other circumstances. In the event you are confronted with an “easy setup wizard” will you tell them no? Or will you explore your options first?

E-Commerce payment system processors

Authorize.net – https://www.authorize.net

Square – https://squareup.com/us/en

Paypal – https://www.paypal.com

Stripe – https://stripe.com

 

Need more help?

Please give us a call or shoot us an email if you are in need of any ecommerce website support.

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Digital Marketing News Support Technology

Why Do Hackers Target WordPress Websites?

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BeiTaAd Adware Found on the Google Play Store

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Increase Productivity with Business Automation Software

If you own your own business, there’s a good chance that you have menial, daily tasks that must be completed before you can focus on more important things like customer service. While you could hire a secretary or other employee to take care of these tasks, most business owners don’t have the funds needed to take on new employees. To avoid the financial strain of expanding your employee base, take advantage of customized, modern business automation software.